Non Discrimination Policy

LHM Physical Therapy Institute, LLC (“LHMPTI”) does not discriminate on the basis of race, color, national origin, religion, ancestry, sex, sexual orientation, gender identity, gender expression, genetic information, age, veteran status, disability or any characteristic protected by law in the provision of services and programming, in decisions regarding and the delivery of care, or in any aspect of the employment relationship, including recruitment, hiring, retention and promotion.

LHMPTI believes that exceptional patient care requires effective communication.

  • LHMPTI provides free aids and services to allow patients with disabilities to communicate effectively with us, including qualified sign language interpreters. LHMPTI also makes written information available in other accessible formats (g., large print, audio, accessible electronic formats, etc.).
  • LHMPTI provides free language services to patients whose primary language is not English, including qualified interpreters. LHMPTI also makes written information available in other languages.

If you require any of the communication aids discussed above, please contact:

Amy Jama, Executive Vice President for Compliance and Clinical Services

LHM Physical Therapy Institute, LLC

4750 Lindle Road, Suite 100

Harrisburg, PA  17111

717.803.3342

Compliance@lhmpti.com

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If you believe that LHMPTI has failed to provide these services or discriminated in another way on the basis of race, color, national origin, religion, ancestry, sex, sexual orientation, gender identity, gender expression, genetic information, age, veteran status, disability or any characteristic protected by law, you are encouraged to file a grievance with the office listed above.

You can also file a complaint with the U.S. Department of Health and Human Services, as follows:

By mail:

U.S. Department of Health and Human Services

Office for Civil Rights

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

800.368.1019 or 800.537.7697 (TDD)

 

Through the complaint portal:

https://ocrportal.hhs.gov/ocr/portal/lobby.jsf

Complaint forms are available at https://www.hhs.gov/ocr/office/file/index.html.

Employees should review the LHMPTI Employee Handbook or contact Human Resources for additional civil rights information applicable to them.